SHIPPING POLICY
1. INTERNATIONAL ORDERS International orders typically take up to 10 business days to ship and are shipped via FedEx, UPS, DHL or a shipping agent. Please note: International shipping rates on the website DO NOT include import duties or customs fees from your country. Please consider carefully before ordering...
ViewRETURN POLICY
1. ORDER PROCESSING Order processing will begin immediately after you place your order. Therefore, it is not possible to change your order after it has been shipped. This includes changing the product, refund, shipping method, delivery address, cancelling the order, etc. 2. RETURNS Customers must submit a return request within 7 days of receiving the product to be considered for store credit...
ViewFAQs
You can pay via USD account, VTC Pay, Western Union, etc.
We can use international shipping units such asUPS, DHL, FEDEX, or shipping agentto different countries. Check price directly on website
When you receive curly or wavy hair bundles, the hair may appear a little shorter than the actual length. Don't worry! To measure correctly,Please straighten your hair before measuring.. To measure the exact length, you startfrom the weft and pull the tape measure to the end of the hair. For example:Raw Cambodian Curly Wavy Hair 22 inches long when first received may measure 20 inches. But when pulled straight, you will see the hair is actually the right length22 inch.
The number of hair bundles needed depends on hair length and texture. For Deep Curl, Loose Curl & Soft Kinks textures: 12 inch:Need from2 bundles or more 14 inch:Need from2 bundles or more 18–22 inch:Need from3 bundles or more 24–28 inch:Need from4 bundles or more
Due to the high demand for our products,X Hair does not offer products in wholesale form or share supplier lists..
To re-register, simply textUNSTOP or STARTand perform registration confirmation via other linked source. You can also contact us viaWhatsApp: +84 81 363 6838
Yes. X-Hair only supplies 100% real human hair, directly selected from Vietnam. The hair has not been chemically treated, ensuring natural shine, durability, and long-lasting hold, suitable for high-class beauty styles.
Absolutely. Because it is pure real hair, X-Hair products candyeing, bleaching, curling, straighteninglike natural hair. We recommend using specialized care products to keep your hair healthy and beautiful.
Yes. We always provide100% real photos/videosbefore packing and delivery. You can request detailed video to check the hair wave quality, color and thickness.
Sure! X-Hair has a factory inVietnamYou can come directly to see the sample and get detailed advice.
Yes. We do.Tiered discount policy, free products, branding support and priority orders for loyal customers.
Absolutely possible. X-Hair team is always online to support you to order quickly via: Whatsapp: +84 387 279 285 Instagram: xhair_factoryvietnam Just send us a sample photo, length and quantity – we will quote you immediately.
We are here to help!
Please leave us a message and we will be in touch shortly.